Privacy Policy

Melin Tregwynt may collect and process information relating to you. We also follow security procedures as required by UK data protection law (the Data Protection Act 1998) to protect the information that Melin Tregwynt stores about you from unauthorised access.

1.1 We collect the following information:

  • When you order products, your name, contact and billing information, transaction and credit card information and phone number. Once payment is made your credit card information is destroyed securely. We make sure that we comply with the latest PCI DSS (Payment Card Industry - Data Security Standard).
  • When you enquire us to receive our newsletter or details of offers or products, your e-mail address and name.

1.2 We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To analyse the use of the Melin Tregwynt website.
  • To improve Melin Tregwynt's products and services.
  • For follow up by phone or email, to people who have purchased goods from this site as part of Melin Tregwynt's customer care procedures.
  • With your consent, to send promotional e-mail about new products, special offers and events at Melin Tregwynt. You can withdraw your consent at any time by calling 01348 891 644 or email mailorder@melintregwynt.co.uk.
  • To pass your phone number to a carrier service if needed.
  • With your consent, we may also from time to time use your information to contact you for market research purposes by e-mail.

1.3 When you give us your contact details and have not advised us to the contrary

You are agreeing that we may use and disclose your personal information for the purposes and in the manner set out in this statement.

1.4 We will not sell, distribute or lease your personal information to third parties unless required to do so by law.

1.5 Melin Tregwynt may disclose your personal information

To Melin Tregwynt's service providers who assist us with the operation of the website (for example, by administering or hosting the site or, with your consent, sending you promotional communications), but they will act only on Melin Tregwynt’s behalf and under strict conditions of confidentiality and security.